Workspace ONE Intelligence articles
Sending a Printer Profile Is Table Stakes. Now What?
Enrollment gets the printer through the door. Configuration gets it behaving. Neither tells me whether it is about to stop a checkout line. The real work starts when Intelligence gives the fleet a heartbeat.
Printers Are Still a Thing. Which Printers?
The printers on my desk are not office copiers. They are the stubborn frontline machines behind coffee labels, hospital wristbands, receipts, and checkout lines. Those are the devices I want us to manage.
What I Wanted the Printer Roadmap to Fix
Putting printers in the real device list was the easy part. I wanted the roadmap to kill the firmware scavenger hunt and make printer data useful enough to act on.